China, Arabia Saudită și tehnologia de călătorie domină agenda Arabian Travel Market 2019

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This year’s Arabian Travel Market witnessed a 106% increase in visitors from China and a 20% increase in international visitors to the event, which was held at Dubai World Trade Centre from 28 April – 1 May 2019.
ATM has grown to become the largest event of its kind in the region and one of the biggest in the world with visitor numbers smashing through the 28,000 mark for the third year in succession.

This year’s event showcased the largest ever exhibition from Asia, witnessing an 8% YoY increase in total floor space, with Indonesia, Malaysia, Thailand and Sri Lanka being the largest exhibitors.

Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “The continued growth of ATM is testament to the continued strength of the travel and tourism industry in the Middle East.

“It not only brings together travel and tourism professionals from around the globe to discuss the potential of the regional outbound market, where GCC tourists spend over six times the global average.

“In addition, it draws major inbound players, eager to capitalize on the huge amount of investment that is being put into the region’s tourism infrastructure, including its airlines, resorts, attractions and facilities.”

The 2019 edition, which placed a spotlight on cutting-edge technology and innovation, boasted more than 400 main stand holders with over 100 new exhibitors making their debut. The number of countries represented at ATM 2019 totalled over 150.

Identifying the top tourism trends showing the greatest growth potential is one of the most valuable insights ATM has to offer, and this year’s event was no different as it launched Arabian Travel Week – an umbrella brand comprising four co-located shows.

ATM 2019 formed part of the inaugural Arabian Travel Week, as well as ILTM Arabia, CONNECT Middle East, India and Africa – a new route development forum which launched this year and new consumer-led event ATM Holiday Shopper which kicked off proceedings on Saturday 27th April.

ATM 2019 got underway with the ‘Arabia China Tourism Forum’. With the overall number of outbound tourists from China projected to hit 224 million by 2022, according to research conducted by Colliers International, the session explored how Gulf states can boost Chinese visitor numbers by catering to the younger travellers arriving from the Far East.

An expert panel revealed that unique and tech-enabled experiences represent a key component when it comes to convincing younger Chinese travellers to visit the GCC. Panellists noted that China’s free independent travellers (FITs) are looking for attractions that are not available in other markets.

Terry von Bibra, GM Europe, Alibaba Group, a declarat: „Grupurile mai mici [de călători chinezi] merg în locuri noi pentru a descoperi și pentru a avea experiențe unice - experiențe speciale pe care le pot împărtăși prietenilor pe social media, ceea ce este foarte important.

Another of the highlights from the Global Stage was an informative discussion on the potential benefits and pitfalls of technology implementation in the Middle East’s tourism sector.

Panel discussion titled ‘The Big Picture – Who Will Sell Travel Best in the Future?’ revealed gulf-based travel and hospitality companies that use disruptive technologies to boost personlisation and remove friction for customers are likely to become future market leaders.

În timp ce inovațiile precum Internetul obiectelor (IoT), inteligența artificială (AI), învățarea automată și tehnologia de personalizare au potențialul de a spori eficiența în întreaga industrie, membrii comisiei au subliniat că operatorii ar trebui să ia în considerare întotdeauna modul în care noile aplicații vor avea impact asupra experienței clientului .

Fouad Talaat, Managerul regional al serviciilor pentru parteneri - MEA, Booking.com, a declarat: „Unii dintre noi cred că suntem într-o eră de întrerupere, dar cred că am trecut deja de asta. Cred că suntem într-o eră a clienților puternici.

“We think of ourselves as a customer-first AI company. This means that the application of any new technology is introduced to enhance the experience for our customers.”

New to ATM 2019, focused seminar ‘Why Tourism is Saudi’s New ‘White Oil’, was one of many other sessions on the Global Stage. With Kingdom-based industries in direct contact with tourists expected to generate more than US $25 billion this year, an expert panel discussed the opportunities related to upcoming tourism-focused developments and visa reforms.

The development of new projects such as The Red Sea Project and Qiddiya, both of which are completely reinventing destinations, and the creation of local attractions thanks to the Quality of Life Vision Realization Program and the General Entertainment Authority (GEA) as well as the roll-out of 30-day Umrah Plus Visas, eVisas and specialists visas for events, the Kingdom looks set to attract more tourists than ever before

Dr. Badr Al Badr, CEO, Dur Hospitality, a declarat: „Suntem în sectorul ospitalității de 42 de ani și nu am văzut niciodată așa ceva. Ce se întâmplă acum este spargerea pământului. Schimbarea mentalității în ceea ce privește deschiderea acestei țări pentru vizitatori - fie pentru turism religios sau general - este cu siguranță ceva de sărbătorit. ”

eTN este partener media pentru ATM.

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Redactorul șef al sarcinilor este Oleg Siziakov